FAQ

How do I reserve space to sponsor or exhibit at ONA13?
If you’re interested in sponsoring or exhibiting at ONA13, or just want more information, and we’ll contact you to discuss the right opportunity for your company.

How do I redeem the free memberships and conference passes?
Sponsors and exhibitors will receive private access to the ONA13 Sponsor and Exhibitor Centers to redeem their memberships and ONA13 passes.

What are the show hours and set-up and tear-down times?
Show hours are:

  • Thursday, October 17, 9 a.m. – 5 p.m.,
  • Friday, October, 18, 9 a.m. – 5 p.m., and
  • Saturday, October 19, 9 a.m. – 4 p.m.

Set-up begins: 7 p.m.-9 p.m. Wednesday, Oct. 16, and continues 7 a.m.-8 a.m. Thursday, Oct. 17.
Tear-down is Saturday, Oct, 19, at 4 p.m., but you’re welcome to begin before that.

What are the Midway hours and set-up and tear-down times?
Hours are:

  • Thursday, October 17, 10 a.m. – 5 p.m.,
  • Friday, October, 18, 9 a.m. – 5 p.m., and
  • Saturday, October 19, 9 a.m. – 4 p.m.

Set-up begins: 6 a.m.-10 a.m. Thursday, Oct. 17.
Tear-down is Saturday, Oct, 19, at 4 p.m., but you’re welcome to begin before that.

What are the ship-to procedures, address and charges?
The Atlanta Marriott Marquis provides services for receiving, handling, and delivering materials to visiting guests. Should you wish to ship materials directly to the Hotel, please review and complete the ju and send to the hotel directly. Midway participants should write “Midway” in place of a booth number.

Please use the attached “FAX- Shipping Instructions” for shipping and storing information. The Marquis does not accept Exhibit Hall freight or COD shipments.

If you are shipping packages to ONA for the conference bag, plan on 1,500 pieces, and please use this address format to make sure your package is delivered promptly:

Atlanta Marriott Marquis
Attn: Jane McDonnell
Event Date: Oct. 17-19/Group Name: [Insert Sponsor/Exhibitor Name]
ONA13 BAG INSERT
265 Peachtree Center Avenue
Atlanta, GA 30303
#XX of XX boxes

FedEx handles shipping and receiving of all guest packages for the hotel. You can call the Shipping/Receiving Dept. at extension 6664 or the FedEx Business Office at ext. 6190 if you have any questions about your packages. There will be FedEx personnel available to answer your questions about shipping and receiving packages from 7 a.m. to 7 p.m. weekdays and 9am to 5pm on weekends.

If you have questions about shipping in advance of the conference the email address is . If you have questions about having materials printed or copied, or questions about signs and graphics that you may need prepared on-site, email.

At the conclusion of your conference outgoing packages can be taken to the FedEx Business Office or picked up by FedEx personnel anywhere in the hotel. Fees on outgoing packages are similar to receiving fees. Packages taken to the Business Center for shipping out will be charged the same as the receiving fee described in the shipping instruction fax. Fees for packages picked up by FedEx personnel in the hotel will be subject to the same fee as the Delivery fee described in the shipping instructions.

Please make sure that your packages are delivered only to the FedEx Business Center or are picked up by FedEx personnel. Please do not leave your packages with a Concierge, Bell Stand personnel or Front Desk personnel.

The FedEx Business Center does not process shipping labels for other shipping services besides FedEx. Guest will have to have labels already prepared and applied to their outgoing packages for other services, like UPS, USPS, Freight Carriers, etc. Many such services allow you to go online and prepare your labels for printing and attaching to your packages.

Deadline: Please ship 1,500 pieces. Materials for the conference bags must arrive at the hotel by close of business on Monday, Oct. 14. Bags will be stuffed early Tuesday morning.

How do I order show services and storage?
The Atlanta Marriott Marquis does not offer special items such as brochure racks, book displays or furniture. Please look for nearby outside event specialists.

If I am bringing in show services to the Midway (i.e. furniture), how should those items be delivered?